Nadya Volkoff, Administrative Assistant
My name is Nadya and I have been a Certified Healthcare Billing Specialist for nearly a decade. My work at The Healing Haven includes insurance verification, billing, reimbursement, credentialing, contracting, practice management, bookkeeping, administrative support for the therapists, liaison work between The Healing Haven and insurance companies, training in the use of our electronic health record system and assisting with a multitude of group practice tasks as they arise. I take pride in my work and in providing the highest quality of services possible. I am detail-oriented and I model adherence to HIPAA standards, thus fully supporting client confidentiality.
I work to establish positive working connections with The Healing Haven staff and enjoy being a member of the team!
Tom Slaff, Co-Owner/ Intake Coordinator
My name is Tom Slaff and I am the co-owner of The Healing Haven. In addition, I provide intake coordination, scheduling, and information for new clients as well as serving as the liaison between clients and therapists. I also provide general on-site office assistance.
My background consists of a variety of positions which have focused on interaction with the public. Having worked as sales person, hospital assistant, small business professional, and musician, I enjoy the initial contact with new clients and helping them feel at ease as they enter into a new venture into self-exploration. I am friendly and reassuring and work quickly to connect you with the therapist who’s specialty, style and schedule best meet your needs.