Support Staff

Nadya Volkoff, Practice Manager

My name is Nadya and I have been a Certified Healthcare Billing Specialist for nearly a decade. My work at The Healing Haven includes insurance verification, billing, reimbursement, credentialing, contracting, practice management, bookkeeping, administrative support for the therapists, liaison work between The Healing Haven and insurance companies, training in the use of our electronic health record system and assisting with a multitude of group practice tasks as they arise. I take pride in my work and in providing the highest quality of services possible. I am detail-oriented and I model adherence toHIPAA standards, thus fully supporting client confidentiality.

I work to establish positive working connections with The Healing Haven staff and enjoy being a member of the team!

Dashel Welch (he/him), Intake Coordinator

Hi! My name is Dashel and I manage therapy inquiries via email. I collect initial client information that becomes key in matching folks with a therapist who meets their scheduling needs and therapeutic preferences. I have made a point to get to know all of our clinicians’ approaches and styles to further aid the process of finding the right fit for each individual client. I also screen for urgency and appropriateness of referrals with guidance from our clinical team. My hope is that I can provide a smooth, prompt and trauma-informed entrance into therapy for anyone who reaches out to our practice for support.

Tom Slaff/ Co-Owner/ Facilities Manager

My name is Tom Slaff and I am co-owner of The Healing Haven. In addition I manage the office needs in our 9 locations, negotiating leases, communicating with landlords, internet installations and issues, delivery services, and setting up new offices with furniture and initial supplies. I also consult with co- owner Gwen Welch-Slaff daily, regarding business needs and decisions.
My background consists of a variety of positions which have focused on interaction with the public. Having worked as a sales person, hospital assistant, small business professional, and musician, I enjoy interaction with others as well as organizing, planning and evaluating ongoing goals and company objectives.